Thoughts
2 x 2 x 2 is Too Long
“2 x 2 x 2 is 2 Long” by Jeff Rendel, Certified Speaking Professional “Thanks for your order, Jayne. We’ll send you an update when
Embrace the Red
“We need you to push our limits this year,” said a credit union CEO as we built an agenda for a few days of strategic
Building a Future-Focused Board
Credit union boards have a lot on their plates: safety and soundness; fiduciary responsibilities; and, ensuring compliance with laws and regulations. At times, it feels
AI Means “Action Item”
For Credit Unions, AI Means “Action Item” In strategic planning discussions over past several years, the topic of artificial intelligence (AI) has moved from “Interesting
The Sounding Board
“The ‘Sounding’ Board” by Jeff Rendel, Certified Speaking Professional “We don’t pay our CEO $XXX,XXX (dollars omitted) per year to ask us for ideas. We
“A New Employee Value Proposition”
“The Great Resignation,” “Quiet Quitting,” and “Bare Minimum Mondays” are just a few of the workforce phrases we learned, heard, and worked with over the
From KFC to CXO
“From KFC to CXO” by Jeff Rendel, Certified Speaking Professional One never knows from where the next credit union leader will emerge. He could be
Common Themes Among High-Performing Credit Unions
“Common Themes Among High-Performing Credit Unions” by Jeff Rendel, Certified Speaking Professional Over the past three years, engagements with more than 100 high-performing credit unions
Relationships Drive Results
“Relationships Drive Results” by Jeff Rendel, Certified Speaking Professional Sometimes, excellent market research is, literally, on the other side of the building. Just a few
Volatility: A Perfect State for Credit Unions
“Volatility: A Perfect State for Credit Unions by Jeff Rendel, Certified Speaking Professional A few years ago, the Harvard Business Review published an article about
“The Right Way to Sell to the C-Level”
Selling to the C-Level in credit unions requires a lot – industry knowledge, strategic thinking, creative ideas for success, and patience. Patience is always the
“Uniting Teams Around Strategy”
Frequently, the business case for strategic change is clear. The heart of the challenge is often human. The status quo and disagreement about the future
“Five Words that Guide the Most Customer-Centric Companies in the Land”
“Five Words that Guide the Most Customer-Centric Companies in the Land” by Jeff Rendel, Certified Speaking Professional Three decades of strategic advisory to credit unions
Digital Transformation – The Next Leadership Skill
“Digital Transformation – The Next Leadership Skill” by Jeff Rendel, Certified Speaking Professional For many credit unions, digital transformation is at or near the top
“Bring a Culture of Success to Your Credit Union”
“Bring a Culture of Success to Your Credit Union” by Jeff Rendel, Certified Speaking Professional An unexpected occurrence happened along the path of three decades
One Click to Borrow?
“One Click to Borrow?” by Jeff Rendel, Certified Speaking Professional Fifty Northwest credit union CEOs gathered last year, and the topic turned to Amazon Prime.
How a Board Can Help Its CEO During a Time of Crisis
“How a Board Can Help Its CEO During a Time of Crisis” by Jeff Rendel, Certified Speaking Professional The crisis management team is in place.
Great Leaders Ask Great Questions
“Great Leaders Ask Great Questions” by Jeff Rendel, Certified Speaking Professional As leaders – supervisory, managerial, and executive – we are tasked with delivering results.