13 Years Branch-Free—and Why I Still Love the Branch
January 31, 2026
October 6, 2012 is the day I stopped visiting a credit union branch. Not out of protest—out of progress. Remote deposit capture was my gateway.
October 6, 2012 is the day I stopped visiting a credit union branch. Not out of protest—out of progress. Remote deposit capture was my gateway.
Credit union leaders are no strangers to constraints. Margin pressure. Talent scarcity. Regulatory friction. Technology gaps. Competitive noise from banks and fintechs with deeper pockets