“Bring a Culture of Success to Your Credit Union” by Jeff Rendel, Certified Speaking Professional An unexpected occurrence happened along the path of three decades
“How a Board Can Help Its CEO During a Time of Crisis” by Jeff Rendel, Certified Speaking Professional The crisis management team is in place.
“Great Leaders Ask Great Questions” by Jeff Rendel, Certified Speaking Professional As leaders – supervisory, managerial, and executive – we are tasked with delivering results.
“Sales, Service, or Success?” by Jeff Rendel, Certified Speaking Professional “We need to establish a sales culture…We don’t sell, we educate…Our outstanding service will lead
“Advocacy is the Key to Sales” by Jeff Rendel, Certified Speaking Professional Six years ago, a now $16 billion bank began to acquire nearly 75
“Getting Strategic Meetings Back on Track” by Jeff Rendel, Certified Speaking Professional We’ve all been there: The strategic planning session that opened with the intent
“Service Supports Emotions When Technology Can Not” by Jeff Rendel, Certified Speaking Professional Member service continues to evolve through technology – mobile banking, artificial intelligence,
“Hire for attitude, train for skill,” is a workplace saying that has existed for decades. Its premise is simple: Attitude creates opportunities for success; skills
“The Strategic Sprint Just Got Faster” by Jeff Rendel, Certified Speaking Professional A 2015 CU Insight article, “The Credit Union Strategic Sprint,” reasoned that including
