In the rapidly evolving landscape of retail and financial services, artificial intelligence (AI) is no longer just a buzzword; it is a transformative tool shaping
“2 x 2 x 2 is 2 Long” by Jeff Rendel, Certified Speaking Professional “Thanks for your order, Jayne. We’ll send you an update when
“From KFC to CXO” by Jeff Rendel, Certified Speaking Professional One never knows from where the next credit union leader will emerge. He could be
“Relationships Drive Results” by Jeff Rendel, Certified Speaking Professional Sometimes, excellent market research is, literally, on the other side of the building. Just a few
“Volatility: A Perfect State for Credit Unions by Jeff Rendel, Certified Speaking Professional A few years ago, the Harvard Business Review published an article about
“One Click to Borrow?” by Jeff Rendel, Certified Speaking Professional Fifty Northwest credit union CEOs gathered last year, and the topic turned to Amazon Prime.
I first noticed it last summer. After making a change to flight plans through the airline’s contact center, I remained on the line for a
“Sharpening the Saw When Times Feel Dull” by Jeff Rendel, Certified Speaking Professional It’s been one month since states began declaring “shelter in place” and
“Becoming a Digital Credit Union is a Two-Way Street” by Jeff Rendel, Certified Speaking Professional Many credit union strategic planning sessions close with an objective
During a recent discussion, nearly 50 credit union CEOs deliberated that consumers may not seek a primary financial institution (PFI) for all financial services needs.
